FAQ

FAQ'S

• WHAT IS MANNAR CRAFT?

  Mannar craft is a digital platform selling traditional crafts and wares in the world market and supporting local crafters to get better global exposure. From cookware to home décor, we sell a wide range of finely made handicraft products. By rejuvenating the traditional cast iron cookware industry, we have managed to bring an alternative to toxic non-stick cookware. Mannar craft emerged as a top seller in Amazon India within a short period, by introducing a wide variation of Cast iron, copper, brass, bronze, Indalium, and wood products. The strategy of directly sourcing top-quality products from crafters and delivering them worldwide, following proper packaging standards and customer care policies have made Mannar craft a trustworthy brand name in the industry.

• WHICH AREAS DO WE DELIVER?

  We have worldwide delivery.

• WHAT IS THE DELIVERY CHARGE FOR ORDERS?

  All orders above Rs.499 are eligible for free shipping except International orders. There will be extra shipping charges for International orders which will vary according to country.

• WHAT IS THE ESTIMATED DELIVERY TIME OF ORDERS?

  We do our best to deliver the order at the earliest. The time of completion of orders may vary according to the place to which the order is to be delivered. For orders placed before 02:00 PM IST, processing of the order will start on the day itself. The normal estimated delivery time is as mentioned below.
  KL, TN, KA: 2-3 working days; AP, TS: 3-4 days; MH, DL: 7-8 days; Other states: 8-10 days

• CAN I CHANGE THE SHIPPING ADDRESS AFTER PLACING THE ORDER?

  You'll not be able to modify the shipping address if the product is already shipped. You can contact our customer care support for details.

• HOW CAN I CHECK THE STATUS OF MY ORDER?

  The order status is updated automatically in your Mannar craft account. You can log in to your account to check the status of your order anytime

• HOW CAN I PLACE A BULK ORDER?

  If you wish to place a bulk order, Or if you wish to order for your business, kindly contact us at mail@mannarcraft.com

• DOES THE PRICE MENTIONED ON THE WEBSITE INCLUDE GST?

  Yes, the prices are inclusive of all taxes, including GST.

• CAN I USE MY COUPON CODE?

  Yes. You can use it during checkout.